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Oil passes through Hormuz, yet refiners still lack trading edge

The domestic refining industry is breathing a sigh of relief as a tanker successfully navigated the Strait of Hormuz for the first time since the outbreak of the Middle East crisis. However, inside and outside the industry, critics point out that aside from short-term supply stabilization, this crisis has once again exposed Korean refiners' structural vulner..

Companies shift from human-driven service to AI contact centers
Companies are rapidly transforming customer service operations by adopting AI-based contact centers (AICC), reducing reliance on human labor and improving..

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