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Hyundai Motor Jeju Bunyeong-ro branch. / Hyundai Motor

Hyundai Motor announced on the 3rd that it is introducing a "Showroom Visit Consultation Reservation Service," allowing customers to directly select their preferred showroom and visit time to receive vehicle purchase consultations.

The showroom visit consultation reservation service is designed to enable customers to set their consultation schedule and location in advance before visiting a dealership, while also submitting preferred vehicle models and inquiries beforehand.

Under the previous purchase consultation service on the official website, consultations operated by having a sales consultant contact the applicant to coordinate the schedule and venue, which limited customers' ability to directly choose their own appointment slots.

To resolve these customer inconveniences and deliver a more structured purchasing consultation experience, Hyundai Motor is introducing this on-site visit reservation system.

Customers can book the service by navigating to the "Showroom Visit Consultation Reservation" tab within the purchase consultation menu on the official Hyundai or Genesis website, choosing their desired showroom, visit date, and time, and entering their model of interest along with purchasing information.

A Hyundai Motor official stated, "The Showroom Visit Consultation Reservation Service was established to enable customers to receive purchase consultations more conveniently at their desired time and location. Moving forward, we will continue to strengthen customer touchpoints so that customer interest initiated online connects naturally into dealership consultations and purchasing experiences."

                                                                                                              Kim A-yoon